Date: Tuesday October 2, 2018
Time: 10:00 AM – 2:00 PM*
Location: DoubleTree by Hilton Rochester (111 Jefferson Road, 14623)
This 4-hour class is facilitated by Leslie Sladden, Certified TIPS trainer and Communications Manager at The Feltner Group. Each attendee will receive a manual, a TIPS certification card, a delicious on-site lunch and coffee/tea beverage service.
The comprehensive sections of this training event are:
- Learning by Observation
- Learning by Practice
- Learning by Feedback
Each provides the necessary materials and valuable education to guide you when faced with making decisions regarding customers and alcohol.
A combination of trainer delivered material, viewing a DVD, role playing, active discussion and encouraged participation will keep the class lively and fun!
Class size is limited to 20, so don’t delay. To sign up contact Leslie at 585-352-1234 or email Leslie@thefeltnergroup.com before Friday, September 21st.
*Attendees are requested to arrive by 9:45am for a prompt 10am start time.