About The Feltner Group

The Feltner Group Insurance Agency

How long has The Feltner Group been around? What kind of insurance do you offer?

Founded in 1983, The Feltner Group is an independent insurance agency with over 100 years combined experience in the field.

We offer a variety of insurance coverages for personal insurance such as home, auto, life, disability, umbrella liability, motorcycle, boat, RV, ATV and snowmobile coverage. We also have a full commercial insurance division to cover virtually every business imaginable.

Working with the Feltner Group

Why should I work with you?

As independent agents, we are loyal to our customers—that’s you—and not to the carriers we represent.

As you’ll see elsewhere on our site, we work with the insurance companies, but we work for you. Our responsibility is to find you the best coverage at the best possible value for your particular situation for either personal or business insurance. We want to create long term relationships built on mutual trust, and for us, that means always doing what’s in the best interest of the client.

The Feltner Group Insurance Agency

What do your customers say about you?

We’d like to think that over 3+ decades we’ve done a few things right and created some grateful and passionate customers.

Yet it seems completely awkward and insincere to try and tell that story using our own words. So instead, we’d like to rely on the words of others. Please click on the links below to see what our clients’ opinions are.

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Meet Our Team

Peter Feltner

Agency Principal

Peter Feltner grew up in the insurance world as his father, Geoff, started the agency out of the family home in 1983. After attending the University of New Hampshire, Peter worked in the Rochester area in the construction but couldn’t stop the itch to keep SKIING! So he moved to Colorado to follow his passion and while in Steamboat Springs, found another passion… his now wife, Katy.

After a move back to Rochester, Katy achieved her MBA from the Simon School at U of R and Peter is now President of the Agency. He and Katy have two children, daughter, Jojo, and son, Paddy, who keep them busy with a variety of activities including… you guessed it, gliding down the ski slopes.

Fun Facts:

Favorite Movie:
Braveheart

Favorite TV Show:
Game of Thrones

Favorite food:
A peppercorn rubbed steak

Jennifer Orzechowski

Commercial Lines

After a number of happy years in marketing with Uno Chicago Grill, Jenn found herself downsized and a temp job at an independent insurance agency accidentally turned into a career. Four plus years at the original agency and a stint in personal lines at AAA led Jenn to the Feltner Group. She is truly passionate about building strong and lasting relationships with commercial clients as well as all our valued carriers.

Personally, Jenn is a master baker whipping up everything from custom cakes with homemade frosting to muffins, cookies or cupcakes of all shapes, flavors and sizes. Ironically, she does not have a sweet tooth, so the beneficiaries of her tasty treats are usually friends and family. Jenn can often be found hanging out with her two lovable pooches. While Jenn is a total sweetie, be warned, if you aren’t walking your four-legged fur baby on a leash, prepared to receive a talking to!

Fun Facts:

Favorite Movie:
Elf

Favorite TV Show:
Law & Order

Dream Vacation:
Hawaii

Jeannine Bianchi

Personal Lines

Jeannine began her insurance career in 1991 at Eastern General Insurance Agency and joined the Feltner Group in 1999. She obtained her NYS Insurance Brokers License at that time also completing the Dale Carnegie course in Effective Communications & Human Relations a short time later. Jeannine recently relocated to Orlando yet remains a happy member of the Feltner Family despite working remotely.

On a personal level, Jeannine enjoys practicing Yoga by attending weekly classes, cooking the many recipes handed down to her through her Italian family heritage, as well as trying new recipes to continue with her healthy eating lifestyle. Her food kryptonite remains ice cream and what seems to be an omnipresent dark chocolate bar she keeps close to her desk.

Fun Facts:

Favorite Movie:
The Notebook

Favorite TV Show:
I Love Lucy

Favorite Food:
Seafood

Theresa Bansbach

Commercial Lines Manager

Theresa began her career in 1991 working for Travelers Insurance Company. She spent time in various departments from Life, Health and Annuity to Large Commercial Accounts and finishing up 13 years later in Small Commercial, learning the fundamentals of insurance. The agency was fortunate enough to gain that massive base of knowledge when Teri joined the team in 2007 to manage our Commercial Lines division. Since coming on board, Teri has obtained her broker’s license and received extensive training in contract and surety bonding.

Theresa lives in Hilton, NY with her husband of 30 years. She has one daughter who attends Nazareth College enrolled in the Doctorate Program for Physical Therapy with two minors in Psychology and Child Youth Development.

Fun Facts:

Favorite Movie:
Overboard

Favorite TV Show:
This Is Us

Favorite food:
Italian

Alison Sciarratta

Personal Lines Manager

Alison began her insurance career at a small regional carrier in Central NY. She moved to the area in 1999 and joined The Feltner Group in July of 1999, eventually working her way up to Personal Lines department manager. She is crazy enough to have just celebrated her 20th anniversary with the company!

A full-fledged, certified Disneyphile, Alison took her first trip to Walt Disney World in 2006 with her now husband and her sister Amy. That is when her love for all things Disney began. Since that first once in a lifetime trip she has visited annually, had her dream Disney wedding and even celebrated her daughter Lillian’s first birthday with the whole family at the Happiest Place on Earth. Her plan is to one day visit all of the Disney theme parks located around the world.

Fun Facts:

Favorite Movie:
Sixteen Candles

Favorite TV Show:
The Big Bang Theory

Dream Vacation:
Walt Disney World, of course!

Amy Heutmaker

Personal and Commercial Lines Producer

Amy has been in insurance for almost 15 years as an agent, sales manager, and consultant, and she has been with The Feltner Group since December of 2014. While she spends most of her time in personal lines, Amy is starting to branch into a larger role in commercial lines.

Outside the office, Amy is one busy woman! She is a volunteer firefighter, umpires youth baseball in the summer and officiates hockey in the fall and winter. Amy is also a stand-up comedienne performing at venues all over Rochester and as far away as London, England. Additionally, Amy is finding her voice as an advocate for the LGBTQIA+ community of Rochester through her comedy, media appearances, and by hosting a weekly podcast, Transformation Thursday. Amy lives in Irondequoit with her two daughters and has called the Rochester area home since October of 2008.

Fun Facts:

Favorite Movie:
Boy Meets Girl

Favorite TV Show:
Seinfeld

Favorite Musician:
Lady Gaga

Susan Mayne

Personal Lines

Sue began her career in insurance as an office assistant with a State Farm office in Brockport, NY in 1995. She worked for several State Farm agents for the next 16 years during which time she earned her Property and Casualty and Life, Health and Accident licenses. Sue joined The Feltner Group in September of 2011 where she has been an integral and invaluable part of the personal lines team ever since.

If ever there was a gal that exemplified the phrase, “Home is where the heart is”, it is definitely Sue. While she loves her clients, her soul is at home with her husband and two dogs where she enjoys walking, reading, cooking and dreaming up home improvement and décor projects to help with in her spare time.

Fun Facts:

Favorite Movie:
Silver Linings Playbook

Favorite TV Show:
This Is Us

Favorite food:
Seafood

Scott Newburge

Commercial & Personal Lines Producer

Scott grew up in South Florida, graduated from Syracuse and after a brief run as a nomadic sportscaster, spent 17+ years in the sales and marketing side of the radio industry before joining the Feltner team in January of 2017. Having been on the receiving end of outstanding service for over 11 years as a customer of the agency’s, he knew the culture of the business was something he’d be proud to be a part of.

Scott lives in Fairport with his best friend of 29 years and counting (wife for almost half of those!), Susan. They have three strong willed and opinionated kiddos, with son Sammy the oldest, and daughters Layah in the middle and Miriam the “baby”. If you see them coming, be sure to have your ear plugs at the ready as they’ll all talk your ear off.

Fun Facts:

Favorite Movie:
Mallrats

Favorite TV Show:
Seinfeld

Favorite Food:
BBQ