Great customer service and product follow through...excellent office atmosphere.

David M., Spencerport, NY

Very prompt, friendly and helpful.

David P., Rochester, NY

Brad and our account manager are WONDERFUL!

Cristina P., Scottsville, NY

You guys are always there when we need you and always get back to us very quickly.

Matthew M., Spencerport, NY

Brad Hoot is amazing - we ran into some complications with my home owners insurance and Brad has gone on & beyond to get the matter solved - so glad we chose The Feltner group!

Ashley C., Albion, NY

My agent, Scott Newburge, was available when I was experiencing some issues trying to pay my bill online. I was down to the wire for time and he responded so quickly & was extremely helpful. I was able to make my payment on time.

Cassie G., West Henrietta, NY

Just like to say that Jeannine at the Feltner Group is fabulous, always super helpful, calls you back immediately and always has the correct answer to all of my questions. Couldn't be any happier with the Feltner Group or Jeannine.

Rick D., Churchville, NY

We have been with The Feltner Group since 1992. Everyone one we have worked with over the years has been exceptional! They are so knowledgeable, attentive and responsive. We could not ask for a better agency to work with. While they know their industry so incredibly well, they also truly care about their clients. Countless times over the years we have been the recipients of their kindness, concern and compassion. Not to mention, the wonderful conversations we have shared. We are forever grateful & completely blessed by The Feltner Group!

Michael B., Rochester, NY

Jeannine was very responsive to my request for information and called me back and took care of things quicker than I really even needed!

James F., Spencerport, NY

Prompt, reliable, and hassle free customer service is the primary reason I continue to work with The Feltner Group. I can get insurance anywhere. Alison Sciarratta is my primary point of contact and her support is outstanding.

Francis M., Spencerport, NY

Excellent service. Awesome people!

Caroline F., Brockport, NY

Always there to answer any and all questions. Whether they are urgent or not.

Craig S., Hilton, NY

Everyone is honest and sincere. The Feltners are always looking for ways to give back to the community.

Nancy A., Depew, NY

Geoff, Kim, and the entire Feltner team is always very prompt and efficient in handling the various insurance related requests from my clients. These are often time sensitive requests, and the Feltner group has ALWAYS come through for me and my WSM clients. Thank you!

Lee S., Spencerport, NY

Great place to do business and great people working there.

Andy R., Brockport, NY

Always quick to respond to my needs and questions.

John K., Holley, NY

Sue has always been helpful when ever we've had to do a claim or call to ask a question.

James R., Kent, NY

Don't change a thing. Your dedication to customer service is unsurpassed!

Robert C., Fairport, NY

Consistently great and helpful service!

Joseph S., Spencerport, NY

Prompt..professional service.

John B., Victor, NY