Terms & Conditions

These Terms of Use outline the terms and conditions relating to your use of this site and provide additional information about The Feltner Group, its affiliates and subsidiaries (The Feltner Group). These Terms of Use are applicable to your use of this site regardless of how you accessed it. If you do not wish to be bound by these Terms of Use, please discontinue using and accessing this site immediately.

Privacy Policy

The Feltner Group’s Privacy Policy can be found here.

Your Use of This Site

You may not use this site to engage in any illegal activity. You may not use this site to engage in conduct which is defamatory, libelous, threatening or harassing or that infringes on a third party’s intellectual property or other proprietary rights. In the event you engage in activity that is illegal, defamatory, libelous, threatening, or harassing, The Feltner Group reserves the right to disclose any information you provide through the use of this site or other The Feltner Group owned electronic sites or applications to law enforcement authorities as deemed appropriate in the sole discretion of The Feltner Group. You agree that any information you provide through this site will be truthful and accurate. 

Emails to The Feltner Group Addresses

The Feltner Group email system is a private email system intended only for purposes authorized by The Feltner Group. You are not authorized to send numerous unsolicited commercial email messages to any email addresses @insurancerochesterny.com. The Feltner Group reserves the right to take actions as may be necessary to prevent misuse of its email system by unauthorized parties.

Disclaimer of Warranties

Any information, services, materials, software, calculators or other items on this site are provided “as is” without any warranty of any kind, either expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose. The Feltner Group does not warrant that this site will be uninterrupted or error free. Any risk arising out of use or performance of the information, services, materials, software, calculators or other items remains entirely with you. Under no circumstances will The Feltner Group be liable for any damages whatsoever arising out of the use or performance of the information, services, materials, software, calculators or other items.

The Feltner Group Intellectual Property Rights

The Feltner Group logo, the term “The Feltner Group” and all other The Feltner Group trademarks are the intellectual property of The Feltner Group and its affiliates and subsidiaries. Intellectual property rights of third parties may apply where noted. Except where otherwise indicated, all materials on this site including but not limited to graphics, text, software, audio, video, and files, are the property of The Feltner Group and are protected by copyright or other intellectual property laws.

The Feltner Group reserves all rights to its intellectual property. You may print out a single copy of pages on this site for your personal, non-commercial use provided that all copyright, trademark or other notices are retained. ALL OTHER USES ARE PROHIBITED.

You are not authorized to use any portion of this site or any other The Feltner Group intellectual property on any other site, in the meta-tags of any other site or in any other materials. You may not duplicate, distribute, display, perform, create derivative works, or otherwise use any of this site’s content or frame this site within any other site.

Links to/From Other Sites

For your convenience, The Feltner Group may provide links to other Internet sites that The Feltner Group does not maintain. You should not interpret any link to/from other sites as indicating that The Feltner Group sponsors or endorses the sites or their materials or that the sites are affiliated with The Feltner Group in any manner. The Feltner Group is not responsible for anything contained on such sites and makes no warranties or representations about the contents, products or services offered on such sites. The Feltner Group is not responsible for and makes no warranties or representations about the content, products or services offered on any sites that you may elect to use in connection with this site.

Availability of Products and Services

Not all of the products or services described on this site are available in all areas. You may not be eligible for all products and services and The Feltner Group reserves the right to determine such eligibility as permitted by law. Where noted, certain products or services may be subject to specific terms, conditions, representations or agreements. The portions of this site related to such products and services provide additional information about terms, conditions, representations, agreements, eligibility and availability.

Other Agreements

These Terms of Use apply to your use of this site and do not change or alter any other contract or agreement between you and The Feltner Group.

SMS Texting Terms and Conditions

When you provide us with your mobile phone number, you are agreeing to receive informational messages (appointment reminders, account notifications, etc.) from The Feltner Group. Message frequency varies. Message and data rates may apply. 

For help, reply HELP or email us at peter@thefeltnergroup.com. Opt out at any time by replying STOP.

Changes to This Document

The content of this site and of these Terms of Use are subject to change without prior notice.

Applicable Law/Severability

These Terms of Use shall be governed by and interpreted according to the laws of the State of Illinois without respect to any conflict of laws provisions. If any portion of these Terms of Use is unlawful, void or unenforceable, it shall not affect the validity or enforceability of any other provision.

Language Notice

The Feltner Group insurance policies, agreements, applications, forms and required notices are written in English. This document has been translated for your convenience. In the event of any difference in interpretation, the English language version controls.